Describe the role of communication.
Or
Write in brief about the importance of communication in today's world. [R.G.PV, June 2017 (III-Sem.)]
Ans Communication has become very important to everyone in the world. The word communication is derived from the latin word 'communis' which mean 'to share'. It is an activity of exchanging information through ideas,
thoughts, messages and information. Communication can be compared to water. Both are found everywhere in the world, both are integral in our life, and both are taken for granted. In daily life, communication brings people
together. In business, well communication is a key leads to success. ln a global environment, communication is a very useful tool to develop diplomatic relation between countries. Many people believe that the significance of
communication is like the importance of breathing.
Communication plays a pivotal role in the personality of any individual. Without communication we cannot know the feeling of the other person and express his feeling towards other person. In present age communication skills is introduced in every organization, whether you are joining for a getting adnmission in any good instütution.
The role of good business communication is to reduce or greatly eliminate the dissonance that occurs when one person is communicating with one other person, or more commonly, with many others. The success of
depends on the efficacy of business communication. For this, communication is regarded as the lifeblood of business. Most business people have been in situations where lack of communication or poor communication caused an adverse result.
or
List and connect the major elements in the extended communication model. (R.G.PV, June 2010)
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Describe the process of communication with the help of a schematic diagram. (R.G.PV, June 2012)
or
Describe the process of communication, indicating clearly the role of each constituent element. (R.G.PV, Dec. 2014)
or
What is the process of communication ? [R.G.P.V, Dec. 2016 (Ill-Sem)]
or
or
Give diagrammatic representation of the process of communication [R.G.P.V, Dec. 2017]
Ans. Process of Communication -
The word 'communication' means sharing of information or inteligence. Language is the most common medium of communication. The other means of communication are physical gestures; non-linguistic symbols such as trafftic lights, road signals etc., telegraphic and secret codes.
Linguistic communication is the most commonly used. it is a process, the main constituents of which are sender, message, channel, receiver and response.
For effective communication there should be a common background, interest or purpose between a sender and a receiver. Communication is a social activity and each society develops a common medium which can be a language or code. To encode a message, relevant symbols are selected and arranged to convey meaning.
The choice of the channel through which communication is done and the type of symbols is determined by the situation. A scientist would use technical language to address research workers whereas while talking to hís family he would use informal, day-to-day speech.
When the sender sends a message he expects a response, which could be favourable, unfavourable or immediate the observation of the receiver's response in called feedback. For example, a person would like to place an order for a book. He writes a letter (message) and sends it by post (channel) to a bookseller (receiver) who despatches the book to him (response). The book (feedback) is then examined to assure that it is the same book.
When there is a gap between the message sent and message received, there is failure of proper communication and this is called a semantic gap.This failure could be because the sender is not clear about his objective or choice of medium is incorrect. Therefore, a great deal of importance is attached to acquiring effective communication skills.
Application of non-verbal communication:
In an organizatíon application of non-verbal communication implies paying attention to the general bearing, facial expressions and posture in short the entire body language.
The employees and staff should be encouraged to behave pleasantly and reflect calm, confidence and a positive manner. Non-verbal communication between them should reflect a comfort level and an amiable relation. Non-communication is also important for effective communication.
Define feedback. What is the importance of feedback in the process of communication? (R.G.PV, Jan./Feb. 2008)
Or
What is the importance of feedback in the process of communication? (R.G.PV, Dec. 2012)
Or
Write note on importance of feedback in communication. (R.G.P.V, Dec. 2013)
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How is feedback important in communication ? Give two example of delayed feedback. (R.G.PV, June 2011)
Ans Feedback is the response or reaction of a receiver to the mesage sent by a sender and it plays an important role in the process of communication,
Moving on the presumption that listening has been accurate, the receiver is also expected to provide feedback. This is the most important part of communication that completes the entire loop. If it is missing, chances are high that errors in interaction are going to bound. A good strategy of giving feedback is to follow a three-tier process-
(i) Listen to what the sender is trying to communicate.
(ii) Repeat the crux of the message to ensure that your intentions have been rightly understood.
(iii) Give a response to the message.
The repetition bit is the most important. At the time of interacting, the participants, acknowledge the message by probably a nod of the head or a "yes". Where in lies the assurance that whatever has been said, has been
understood with the same intention? The same words used in two different contexts could have two different interpretations. Moving on the assumption that a stereotyped meaning can be applied to all situations can lead to
miscommunication.
Ans Feedback is the response or reaction of a receiver to the mesage sent by a sender and it plays an important role in the process of communication,
Moving on the presumption that listening has been accurate, the receiver is also expected to provide feedback. This is the most important part of communication that completes the entire loop. If it is missing, chances are high that errors in interaction are going to bound. A good strategy of giving feedback is to follow a three-tier process-
(i) Listen to what the sender is trying to communicate.
(ii) Repeat the crux of the message to ensure that your intentions have been rightly understood.
(iii) Give a response to the message.
The repetition bit is the most important. At the time of interacting, the participants, acknowledge the message by probably a nod of the head or a "yes". Where in lies the assurance that whatever has been said, has been
understood with the same intention? The same words used in two different contexts could have two different interpretations. Moving on the assumption that a stereotyped meaning can be applied to all situations can lead to
miscommunication.
An example of delayed feedback in a comment from the coach at the end of the activity, at half time or from video analysis after the game.This information allows for changes in technique for future performances. Two
other examples are elecronic mail and voice mail
Explain the different stages of the communication process. (R.G.PV, June 2014)
Ans. There are five different stages of communication
1.Ideation
other examples are elecronic mail and voice mail
Explain the different stages of the communication process. (R.G.PV, June 2014)
Ans. There are five different stages of communication
1.Ideation
2. Encoding
3. Transmission
4. Decoding
5. Response
1.Ideation :-This stage refers to the formation of the idea,or selection of a message to be communicated. Messages are categorised in 2 categories-logical and emotional messages. Factual information comprises
logical messages , and emotional feelings comprise emotional messages. Both the logical and emotional messsages constitute the 'what' of communication
2. Encoding This is the process by which the sender converts the idea into a message by using verbal or non-verbal means of communication. These could be words, gestures, symbols, signs or body movements.
3. Transmission: It refers to the flow of message over the channel. Transmission confirms the medium selected during the process of encoding and keeps the communication channel free from interference or noise so that the message reaches the receiver without any disturbance. Communication also involves the proper time, proper place and a proper way.
4. Decoding: This stage involves translation or conversion of the received stimulus into thoughts so that one can properly understand the message. The receiver has to receive a message and assign a meaning to understand it.
5. Response: It is the action or reaction of the receiver to the message. It helps the sender know that the message was received and understood.
What is the importance of professional communication?
Ans. Professional and business communication involves interaction with those we work with, whether we have a close relationship with them or not. Any spoken or written interaction that represents you to your coworkers and/
or Supervisors or represents your work-place is professional communication. It requires close attention to detail with regard to wording the intended reader's perspective, and the desired outcome of the message. In other words, you do want to offend or alienate the person you are communicating with, especially if you need their cooperation, and most especially if they have authority over you. Professional communication often occurs within the culture of a particular work-place industry and so may reflect the particular expectations and idiosyncrasies of that company.
Observers are able to judge the speaker's characteristics and evaluate his capabilities through communication. For example, in a job interview, question are being asked to assess the interviewee if he or she is suitable to be a member of the company, In this case, effective communication comes in handy for him
to convince the interviewer of his or her capabilities. Theretore, having effective communication skills is an advantage to individuals.
Define verbal communication. Write its types.
Ans. Since a professional has to spend a large amount of his/her working time in speaking and listening to others besides reading and writing, most of the time he/she has to use language as a vehicle of communication. This type of communication is called as verbal communication. Thus, verbal communication stands both for the spoken and the written word used in the communication process.
verbal communication classified into two types:
(i) Oral communication (ii) Written communication
5. Response: It is the action or reaction of the receiver to the message. It helps the sender know that the message was received and understood.
What is the importance of professional communication?
Ans. Professional and business communication involves interaction with those we work with, whether we have a close relationship with them or not. Any spoken or written interaction that represents you to your coworkers and/
or Supervisors or represents your work-place is professional communication. It requires close attention to detail with regard to wording the intended reader's perspective, and the desired outcome of the message. In other words, you do want to offend or alienate the person you are communicating with, especially if you need their cooperation, and most especially if they have authority over you. Professional communication often occurs within the culture of a particular work-place industry and so may reflect the particular expectations and idiosyncrasies of that company.
Observers are able to judge the speaker's characteristics and evaluate his capabilities through communication. For example, in a job interview, question are being asked to assess the interviewee if he or she is suitable to be a member of the company, In this case, effective communication comes in handy for him
to convince the interviewer of his or her capabilities. Theretore, having effective communication skills is an advantage to individuals.
Define verbal communication. Write its types.
Ans. Since a professional has to spend a large amount of his/her working time in speaking and listening to others besides reading and writing, most of the time he/she has to use language as a vehicle of communication. This type of communication is called as verbal communication. Thus, verbal communication stands both for the spoken and the written word used in the communication process.
verbal communication classified into two types:
(i) Oral communication (ii) Written communication
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